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Shop Online or by Phone |
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Shop in Stores |
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Withdraw Cash |
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| Shop Online or by Phone
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You can use your Tuxedo card at ATMs, in store or to shop online, by phone or by mail order. When using your card online, by phone or making a mail order purchase it is important to remember the following:
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Cardholder Name |
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The name that you provided us with in Your Personal Details on your registration form is the cardholder name registered to this account and should be used for all purchases . Do not use the name pre-printed on your Prepaid Maestro® Card- unless you have applied for, and received a personalised card. To find out more about ordering a personalised card (there will be a charge for this), please call Customer Care. |
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Address |
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The billing address that you must use when shopping online is the same as the address that you registered with us. |
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Card Type |
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If there is no Maestro® option choose Switch.
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Issue Number |
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There is no Issue Number for your card. |
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Start Date |
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If your card start date is not printed on your Tuxedo card, please enter the start date given to you by customer care during your welcome call. |
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Expiry Date |
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The expiry date on your Tuxedo card is the date shown after Expires End field on the front of your card |
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3 digit security code or CV2 Number |
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| The CV2 number consists of the last three digits printed on the signature strip on the reverse of your Tuxedo card. |
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| Shop in Stores
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Your Tuxedo Blue Diamond card is a Prepaid Maestro® card and can be used at over 9.5 million locations worldwide displaying the Maestro® acceptance mark.
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Safer than carrying cash. |
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Keeps track of spending - you get a receipt when you pay and a detailed listing of every purchase on your online statement |
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Over 960,000 places in the UK take Prepaid Maestro® cards - from high street shops to pubs, opticians and cinemas - even local councils. |
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Discover all the different places around the world that welcome your Prepaid Maestro® card for payment of purchases - Click here to find out. |
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Purchases are charged at 2.95% of the transaction value (minimum 50p / maximum £1.50) |
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‘Swipe Or Chip’ card? |
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Non-chip cards still have PIN technology through the magnetic stripe on the reverse of the card. The retailer must swipe the card through their terminal or till point and ask you to either enter your PIN or sign to authorise payment. |
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Cash back |
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Some merchants offer a cash back option that allows you to obtain cash over and above the amount of your purchase. Please note purchase transaction fees apply. |
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Identity |
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In some countries it is standard practice to ask you for identity when making a purchase with a credit or debit card. |
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‘Zip Zap’ Machines |
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Your Tuxedo card must be authorised online and should not be used in the old fashioned Zip Zap or Click Clack machines as this can generate substantial unexpected or additional costs to you. |
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